Delivery times depend on the type of order:

Ambient orders:
We process orders Monday–Friday (9:00am local time). Delivery usually takes 3–4 days from the order date. If you order before 8:30am, delivery can arrive in as little as 2 days (excluding Bank Holidays).
Orders with frozen products:
Frozen items are delivered Wednesday to Saturday (excluding Bank Holidays). Please place your order by 11:59pm at least 3 days before your preferred delivery date.

Note: Frozen items are packed with dry ice and ice packs, but slight defrosting may occur during transit. Please refrigerate on arrival and consume within 24 hours. We’re unable to guarantee quality or offer refunds for delays caused after dispatch (e.g. missed deliveries).

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